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First Aid Angel

First Aid Preparedness

Hospitality First Aid (Kitchens, Cafes, Bars)

Customer-facing

Hospitality First Aid (Kitchens, Cafes, Bars)

Kitchen burns, knife cuts, choking diners, anaphylaxis from allergens and alcohol-related incidents — the most predictable injuries in food service.

900,000+ workers

Workforce

Medium

Risk level

1 : 50

First aider ratio

HLTAID011

Certification

Most common injury scenarios

Pre-empt the predictable. These are the scenarios you should be ready for in this industry.

Burns from kitchens, hot liquids, equipment
Cuts from knives, slicers, broken glass
Slips on wet or greasy floors
Customer choking in restaurants
Allergic reactions to food allergens
Alcohol-related incidents (falls, violence)
Heat exhaustion in commercial kitchens
Repetitive strain injuries
Glass injuries from broken bottles or dishes

Industry-specific first aid guides

Tap a topic to jump straight to the step-by-step guidance.

Kitchen burn first aid (20 minutes cool running water)

Commercial kitchen knife wound response

Customer choking in restaurants

Food allergy & anaphylaxis emergency

Alcohol-related incident response

Hotel guest medical emergencies

Related verticals

Customer medical emergencies, manual-handling injuries, slips, robbery trauma and burns across supermarkets, pharmacy, petrol and shopping centres.