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    First Aid Angel

    First Aid Preparedness

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    Refund Policy

    Last updated: 29 May 2026

    30-day money-back guarantee

    We want you to be confident in your purchase from First Aid Angel, operated by Streamline Direct. If you are not satisfied, you can request a full refund within 30 days of your order date.

    How to request a refund

    Refunds for all orders are processed by our payment provider and Merchant of Record, Paddle. To request a refund:

    1. Go to paddle.net and look up your order using the email address you used at checkout, or
    2. Email us at [email protected] with your order reference and reason for the request, and we will work with Paddle on your behalf.

    How refunds are processed

    Approved refunds are returned to the original payment method. Processing times depend on your bank or card issuer and typically take 5–10 business days to appear on your statement. Subscription renewals can be refunded under the same 30-day window from the renewal charge date.

    Cancelling a subscription

    You may cancel a subscription at any time through paddle.net or by contacting us. Cancellation stops future renewals; you retain access until the end of the current paid period.

    Contact

    Streamline Direct — [email protected]